LFU:online

Students gain insights into areas of social skills, including communication techniques, conflict management, cross-cultural skills, cooperative and self-organized interventions, solidarity skills, ethical skills, mediation skills.

Chapter 1: New Skills for a New Work Environment
Chapter 2: Communication strategies;
Chapter 3: Job Application techniques, Assessment Center
Chapter 4: Conflict management - Team building
Chapter 5: Cross-/Inter-Cultural Skills
Chapter 6: Ethical Skills
Chapter 7: Social Skills in the Cloud
Chapter 8: Summary, Review

Lecture including student participation and input, group discussion, Workshops 

Written test at the end of the semester

date to be determined

Additional literature to be provided in the first lecture

Daniel Goleman: Emotional Intelligence; Bantanm, 2002.

Primal Leadership: Learning to Lead With Emotional Intelligence [Paperback]
Daniel Goleman  (Author)

The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership. [Hardcover] David R. Caruso and Peter Salovey.  

How to Sharpen Your Managerial Skills - Good Management and Leadership Skills for Aspiring Managers [Kindle Edition] . Meir Liraz 

also: http://www.informatik.uni-oldenburg.de/~sos/literatur.html

No previous knowledge required