LFU:online

Students gain insights into areas of social skills, including communication techniques, conflict management, cross-cultural skills, cooperative and self-organized interventions, solidarity skills, ethical skills, mediation skills.

Chapter 1: Overview and Introduction: What are Social Skills - What is Social Intelligence
Chapter 2: Communication strategies;
Chapter 3: Application techniques, Assessment Center
Chapter 4: Conflict management - Team building
Chapter 5: Cross/Intercultural Skills
Chapter 6: Ethical Skills
Chapter 7: Social Skills in the Cloud
Chapter 8: Summary, Review

Lecture including student participation and input, group discussion, Workshops 

students are familiar with wide variety of social skills strategies and gain competence in their usage;

Daniel Goleman: Emotional Intelligence; Bantanm, 2002.

Primal Leadership: Learning to Lead With Emotional Intelligence [Paperback]
Daniel Goleman  (Author)

The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership. [Hardcover] David R. Caruso and Peter Salovey.  

How to Sharpen Your Managerial Skills - Good Management and Leadership Skills for Aspiring Managers [Kindle Edition] . Meir Liraz 

also: http://www.informatik.uni-oldenburg.de/~sos/literatur.html

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